Success Stories
Pretrial Agency Success Story
A county pretrial agency in a busy resort area with a population around 80,000, this AnyTrax customer implemented AnyTrax Self Report (SR) to help officers manage communications for its 600+ defendants annually. “The court was requiring each defendant to call us two or three times weekly,” says the agency director. In addition to alleviating heavy officer workloads, the agency sought an alternative to traditional electronic monitoring bracelets to enforce curfew.
With AnyTrax SR, the agency automated required weekly contacts, removing officer burden for taking these calls and manually logging them. The agency director indicates, “AnyTrax SR frees us from taking around 2,000 calls per week – giving our staff more time to work proactively with high risk defendants.” He also notes that AnyTrax’s capability to support Spanish has proven invaluable.
Since implementing AnyTrax SR, the agency achieved zero failures to appear for many consecutive months – and it currently ranks the best among its peer agencies statewide for failures to appear. Through automated contact records, AnyTrax SR assures judges that pretrial conditions are properly monitored. The agency now goes for weeks with ‘no exception,’ and it has reduced overtime expense by $20,000 while improving staff morale.
Probation Agency Success Story
A large metropolitan county probation agency with 60 officers in four districts, this AnyTrax customer manages more than 6,000 offenders each year. Prior to implementing AnyTrax, heavy officer caseloads were even more time-consuming because all processes for the administrative caseload were paper-based.
The agency selected AnyTrax Self Report to replace reporting by mail for low risk offenders. By automating these tasks, AnyTrax SR enables officers to better manage their caseloads and focus more of their time on higher risk offenders.
“AnyTrax is really easy to use – every one of our officers will attest to that,” says the agency director. He indicates that AnyTrax SR’s automation and its easy access to reports and data have saved the agency significant time and resources.