AnyTrax offers a suite of voice supervision services backed by proven technology. The AnyTrax Web-based portal enables officers to quickly and easily manage caseload communications – reviewing offender check-in results and daily and weekly summaries of activity, updating offender activity and notification schedules, adjusting supervision protocols or changing monitoring intensity.
AnyTrax helps agencies achieve higher offender compliance, reduced officer workload, and cost savings by simplifying and automating specific offender monitoring and communications tasks, so you have more time to focus on higher risk offenders and higher priority activities.
AnyTrax is an easy to use web and phone based service that provides automated voice authenticated check-ins, interviews, and message delivery. We tailor AnyTrax interview questions, check-in schedules, court date reminders, and drug test notifications to correspond to your agency’s supervision programs.
AnyTrax is a “software-as-a-service” product, meaning that it does not require your agency to provide any computers or information technology support other than standard telephones, personal computers and Internet access. Offenders receive notifications and messages, and can check-in using any telephone, including a cell phone. Software upgrades to AnyTrax are automatic, and require no intervention, IT support, or time from your agency.
AnyTrax is used by over 650 community supervision agencies in 47 states throughout the U.S. and Canada. Customer agencies include federal, state, and county agencies that use AnyTrax for routine check-ins, interviews, and communications with low, moderate, and high risk offenders/defendants, and for detention alternatives for pre-trial, probation, and supervised release.
Unparalleled Expertise and over 99% Accuracy in Voiceprint Verification. Voiceprint verification makes telephone reporting useful and effective by providing assurance of offender identity for each contact. AnyTrax performs over two million voiceprint verified offender check-ins each year, making us the leading provider of biometric voiceprint verification for community supervision in the U.S. and Canada. AnyTrax uses proprietary methods that achieve high accuracy, exceeding 99%, while practically eliminating false alerts.
Highly Effective, with over 95% Offender Check-in Compliance. AnyTrax optimizes supervision monitoring with the least possible impact on officers. AnyTrax automatically calls and reminds offenders when they are scheduled to check-in, and continues these reminders during an Agency-defined grace period. As a result, our average offender check-in compliance rate for Self Report exceeds 95%, with some agencies seeing check-in compliance as high as 99%.
Complete, Accurate and Permanent Offender Records. All data and sound files are permanently stored and archived for 5 years, with a complete history of all contacts and associated officer annotations.
Easily customizable to your Agencies terminology and procedures. Custom fields and user interface, custom workflows, custom protocols, and custom codes aid in tying the AnyTrax system to the way you operate, simplifying officer use and creating greater consistency with your existing programs and processes.
Integrates with your Case Management System. A web services-based data exchange capability is available for automated sending and receiving of offender event records, associated officer notations, and offender case file information with agency case management systems.
Highly Reliable, Available and Scalable Technology. AnyTrax operates in a fully virtualized and readily scalable system environment that supports large scale caseload growth without requiring maintenance events for additional data, telecommunications or application server capacity. Scalable capacity results from an intentional design to smoothly accommodate growth for all AnyTrax customers. AnyTrax operates at a very high level of systems availability, currently exceeding 99.98% over the past 24 months.
Simplified Offender Payment Processing for Offender Funded Programs. AnyTrax uses a simple, automated approach for offender payments, collecting payments by cash, check, credit or debit card. Offenders can pay on the web, by phone, by mail, or at over 90,000 agent locations in the U.S., providing verified third party payment confirmation. There are no payment slips, and no excuses for late payment.
Multi-language, with English and Spanish and 15 Other Languages. AnyTrax uses a flexible and extensible multi-language capability that currently implements 17 languages, including English, Spanish, Russian, Portuguese, Chinese (Mandarin and Cantonese), Vietnamese, and others. Most importantly, AnyTrax can easily add any language you need without new software development.
Agency-defined protocol templates tailored to your agency’s supervision standards to save you time.
Offender ID by voiceprint, over 99% accurate assures that offenders check as required, and that family or friends cannot cover for them.
Proactive Voiceprint Exception Resolution intercepts false alerts to save officer time.
Live, toll-free customer support for help when you need it, and we take special pride in consistently exceeding the expectations of our customers.
Offender fee collection by mail, phone, internet, or in person at over 58,000 U.S. agent locations, allows agencies to use AnyTrax at no cost.
No special hardware or software makes AnyTrax easy to set up and affordable for any size agency.